Company Profile
Digital payments pioneer whose aggressive fund-hold policies and opaque dispute resolution have eroded trust among merchants and consumers.
PayPal impacts users and businesses across the markets it operates in. Open Real News independently tracks PayPal's corporate practices, pricing decisions, privacy policies, and service reliability. Our investigations aim to hold PayPal accountable and help consumers make informed decisions about the products and services they use.
Browse our 1 article below for in-depth reporting. We cover everything from hidden fees and data practices to service outages and executive decisions that affect PayPal's users.
PayPal was founded in 1998.
PayPal is headquartered in San Jose.
PayPal is led by Alex Chriss. Open Real News tracks leadership decisions that affect PayPal's users and customers.
Open Real News independently reports on PayPal's pricing, hidden fees, privacy practices, service reliability, and consumer complaints — without corporate spin.
Open Real News documents PayPal's most common consumer problems and how to file complaints. See the accountability links on this page for the full breakdown.
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